Nissan Murano: Door & Lock :: Symptom Diagnosis / Intelligent Key System All Functions Cannot Operate (all Keys)

Nissan Murano (Z52) 2015-2024 Service Manual / Body Exterior, Doors, Roof & Vehicle Security / Door & Lock :: Symptom Diagnosis / Intelligent Key System All Functions Cannot Operate (all Keys)

Diagnosis Procedure

Intelligent Key system all functions cannot operate (door lock and engine start).

SYMPTOM TABLE (BOTH INTELLIGENT KEYS HAVE THE SAME SYMPTOMS)

Door lock operation (remote keyless entry) Door lock operation (request switch) or back door open operation (opener switch of back door panel) Engine started with ignition switch operation (registered Intelligent Key is within the detection area of inside key antenna) Engine started with ignition switch operation (registered Intelligent Key placed next to ignition switch)
NG NG No start No start

CONDITIONS OF VEHICLE (OPERATING CONDITIONS)

“ENGINE START BY I-KEY” setting in “Work support” mode of “BCM(INTELLIGENT KEY)” is ON.

DIAGNOSIS PROCEDURE

Refer to Diagnosis Procedure.

CHECK INTELLIGENT KEY SYSTEM SYMPTOM TABLE

Check Intelligent Key system symptom table.

Refer to Diagnosis Procedure.

>>

GO TO 2.

CHECK INTELLIGENT KEY-1

For both Intelligent Key that cannot be used for door lock and unlock, check that the Intelligent Key belongs to the Nissan Murano vehicle to be checked.

  • Check if the Intelligent Key that is checked is the Intelligent Key for a different NISSAN/INFINITI Nissan Murano vehicle that the user owns.

  • Check that the Intelligent Key buttons match the vehicle specifications.

Does the Intelligent Key belong to the Nissan Murano vehicle to be checked?

YES>>

GO TO 3.

NO>>

Check Intelligent Key button operation using a registered Intelligent Key that belongs to the Nissan Murano vehicle.

CHECK INTELLIGENT KEY-2

Check the inside of the both Intelligent Key for rust or corrosion by water. Simultaneously check the internal circuits for damage.

Is the inspection result normal?

YES>>

GO TO 4.

NO>>

Replace Intelligent Key.

REGISTER INTELLIGENT KEY

CONSULT

  1. Register the Intelligent Key again.

  2. Check operation after replacement.

Is the inspection result normal?

YES>>

Inspection End.

NO>>

GO TO 5.

REPLACE INTELLIGENT KEY

  1. Replace the Intelligent Key and perform registration again.

  2. Check operation after replacement.

Is the inspection result normal?

YES>>

Inspection End.

NO>>

GO TO 6.

REPLACE BCM

  1. Replace BCM. Refer to Removal and Installation.

  2. Check the operation after replacement.

Is the inspection result normal?

YES>>

Inspection End.

NO>>

Check intermittent incident. Refer to Intermittent Incident.

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