Nissan Murano: Door & Lock :: Symptom Diagnosis / Door Does Not Lock/unlock with Intelligent Key (one Key)

Nissan Murano (Z52) 2015-2024 Service Manual / Body Exterior, Doors, Roof & Vehicle Security / Door & Lock :: Symptom Diagnosis / Door Does Not Lock/unlock with Intelligent Key (one Key)

Diagnosis Procedure

All doors do not lock/unlock using Intelligent Key button. (One Intelligent Key has the symptom, other keys operate normally.)

NOTE:

Before starting diagnosis check that vehicle condition is as shown in “Conditions of Nissan Murano vehicle”, and check each symptom.

SYMPTOM TABLE (ONE INTELLIGENT KEY HAS THE SYMPTOM, OTHER KEYS OPERATE NORMALLY)

Door lock operation (remote keyless entry) Door lock operation (request switch) or back door open operation (opener switch of back door panel) Engine started with ignition switch operation (Intelligent Key is within the detection area of inside key antenna) Engine started with ignition switch operation (registered Intelligent Key placed next to ignition switch)
NG OK OK OK

DIAGNOSIS PROCEDURE

Refer to Diagnosis Procedure.

CHECK INTELLIGENT KEY SYSTEM SYMPTOM TABLE

Check Intelligent Key system symptom table.

Refer to Diagnosis Procedure.

>>

GO TO 2.

CHECK INTELLIGENT KEY OUTPUT SIGNAL

Use SIGNAL TECH II to check Intelligent Key output signal. For the inspection method and how to use SIGNAL TECH II, refer to “NISSAN/INFINITI SIGNAL TECH II USER GUIDE”.

Is the inspection result normal?

YES>>

GO TO 3.

NO>>

Replace Intelligent Key.

REGISTER INTELLIGENT KEY

  1. Register the Intelligent Key again.

  2. Check operation after replacement.

Is the inspection result normal?

YES>>

Inspection End.

NO>>

GO TO 4.

REPLACE INTELLIGENT KEY

  1. Replace the Intelligent Key and perform registration again.

  2. Check operation after replacement.

Is the inspection result normal?

YES>>

Inspection End.

NO>>

GO TO 5.

REPLACE BCM

  1. Replace BCM. Refer to Removal and Installation.

  2. Check operation after replacement.

Is the inspection result normal?

YES>>

Inspection End.

NO>>

Check intermittent incident. Refer to Intermittent Incident.

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    Diagnosis Procedure All doors do not lock/unlock using door request switch or back door does not open using back door opener request switch, Intelligent Key, and engine does not start when ignition switch is pressed while carrying Intelligent Key...

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