Nissan Murano: Door & Lock :: Symptom Diagnosis / Door Does Not Lock/unlock and Engine Does Not Start (one I-Key/req Sw/push Sw)

Nissan Murano (Z52) 2015-2024 Service Manual / Body Exterior, Doors, Roof & Vehicle Security / Door & Lock :: Symptom Diagnosis / Door Does Not Lock/unlock and Engine Does Not Start (one I-Key/req Sw/push Sw)

Diagnosis Procedure

All doors do not lock/unlock using door request switch or back door does not open using back door opener request switch, Intelligent Key, and engine does not start when ignition switch is pressed while carrying Intelligent Key. (One Intelligent Key has the symptom, other keys operate normally.)

SYMPTOM TABLE (ONE INTELLIGENT KEY HAS THE SYMPTOM, OTHER KEYS OPERATE NORMALLY)

Door lock operation (remote keyless entry) Door lock operation (request switch) or back door open operation (opener switch of back door panel) Engine started with ignition switch operation (Intelligent Key is within the detection area of inside key antenna) Engine started with ignition switch operation (registered Intelligent Key placed next to ignition switch)
NG NG No crank, No start OK

DIAGNOSIS PROCEDURE

Refer to Diagnosis Procedure.

CHECK INTELLIGENT KEY SYSTEM SYMPTOM TABLE

Check Intelligent Key system symptom table.

Refer to Diagnosis Procedure.

>>

GO TO 2.

CHECK INTELLIGENT KEY

Check the inside of the Intelligent Key for rust or corrosion by water. Simultaneously check the internal circuits for damage. Squeeze, twist or bend the Intelligent Key and check the functionality again. Is the Intelligent Key operating normally?

Is the inspection result normal?

YES>>

GO TO 3.

NO>>

Replace Intelligent Key.

CHECK INTELLIGENT KEY BATTERY

Check the Intelligent Key battery.

Is the inspection result normal?

YES>>

GO TO 4.

NO>>

Replace Intelligent Key battery. Refer to Removal and Installation.

REGISTER INTELLIGENT KEY

  1. Register the Intelligent Key again.

  2. Check operation after replacement.

Is the inspection result normal?

YES>>

Inspection End.

NO>>

GO TO 5.

REPLACE INTELLIGENT KEY

  1. Replace the Intelligent Key and perform registration again.

  2. Check operation after replacement.

Is the inspection result normal?

YES>>

Inspection End.

NO>>

GO TO 6.

REPLACE BCM

  1. Replace BCM. Refer to Removal and Installation.

  2. Confirm the operation after replacement.

Is the inspection result normal?

YES>>

Inspection End.

NO>>

Check intermittent incident. Refer to Intermittent Incident.

    Door Does Not Lock/unlock with Intelligent Key (one Key)

    Diagnosis Procedure All doors do not lock/unlock using Intelligent Key button. (One Intelligent Key has the symptom, other keys operate normally.)NOTE: Before starting diagnosis check that vehicle condition is as shown in “Conditions of Nissan Murano vehicle”, and check each symptom...

    Intelligent Key Button Operation Has Poor Range (one Key)

    Diagnosis Procedure Intelligent Key button operation has poor range. (One Intelligent Key has the symptom, other keys operate normally.)SYMPTOM TABLE (ONE INTELLIGENT KEY HAS THE SYMPTOM, OTHER KEYS OPERATE NORMALLY) Door lock operation (remote keyless entry) Door lock operation (request switch) or back door open operation (opener switch of back door panel) Engine started with ignition switch operation (Intelligent Key is within the detection area of inside key antenna) Engine started with ignition switch operation (registered Intelligent Key placed next to ignition switch) Poor range OK OK OK DIAGNOSIS PROCEDURERefer to Diagnosis Procedure...

    Other information:

    Nissan Murano (Z52) 2015-2024 Service Manual: Diagnosis System (tcm). Diagnosis Description


    1 Trip Detection Diagnosis and 2 Trip Detection Diagnosis NOTE: “Start the engine and turn OFF the ignition switch after warm-up.” This is defined as 1 trip. 1 TRIP DETECTION DIAGNOSISWhen initial malfunction is detected, TCM memorizes DTC. In these diagnoses, some illuminate MIL and some do not...

    Nissan Murano (Z52) 2015-2024 Service Manual: Second Row Seat


    Exploded View LH SEAT — With Heated Seats 1. Seatback board 2. Seat cushion trim 3. Seat cushion pad (with heated seats) 4. Seat cushion link cover (RH) 5. Seat cushion hinge cover 6. Seat cushion frame 7. Seat cushion link cover (LH) 8...

    Categories

    Front manual seat adjustment (if so equipped)

    Your vehicle seats can be adjusted manually. For additional information about adjusting the seats, refer to the steps outlined in this section.

    Forward and backward

    Nissan Murano. Front manual seat adjustment (if so equipped)

    read more

     
    Copyright © 2026 www.nimurano.com