Nissan Murano: Door & Lock :: Symptom Diagnosis / Door Does Not Lock/unlock and Engine Does Not Start (one I-Key/req Sw/push Sw)

Nissan Murano (Z52) 2015-2024 Service Manual / Body Exterior, Doors, Roof & Vehicle Security / Door & Lock :: Symptom Diagnosis / Door Does Not Lock/unlock and Engine Does Not Start (one I-Key/req Sw/push Sw)

Diagnosis Procedure

All doors do not lock/unlock using door request switch or back door does not open using back door opener request switch, Intelligent Key, and engine does not start when ignition switch is pressed while carrying Intelligent Key. (One Intelligent Key has the symptom, other keys operate normally.)

SYMPTOM TABLE (ONE INTELLIGENT KEY HAS THE SYMPTOM, OTHER KEYS OPERATE NORMALLY)

Door lock operation (remote keyless entry) Door lock operation (request switch) or back door open operation (opener switch of back door panel) Engine started with ignition switch operation (Intelligent Key is within the detection area of inside key antenna) Engine started with ignition switch operation (registered Intelligent Key placed next to ignition switch)
NG NG No crank, No start OK

DIAGNOSIS PROCEDURE

Refer to Diagnosis Procedure.

CHECK INTELLIGENT KEY SYSTEM SYMPTOM TABLE

Check Intelligent Key system symptom table.

Refer to Diagnosis Procedure.

>>

GO TO 2.

CHECK INTELLIGENT KEY

Check the inside of the Intelligent Key for rust or corrosion by water. Simultaneously check the internal circuits for damage. Squeeze, twist or bend the Intelligent Key and check the functionality again. Is the Intelligent Key operating normally?

Is the inspection result normal?

YES>>

GO TO 3.

NO>>

Replace Intelligent Key.

CHECK INTELLIGENT KEY BATTERY

Check the Intelligent Key battery.

Is the inspection result normal?

YES>>

GO TO 4.

NO>>

Replace Intelligent Key battery. Refer to Removal and Installation.

REGISTER INTELLIGENT KEY

  1. Register the Intelligent Key again.

  2. Check operation after replacement.

Is the inspection result normal?

YES>>

Inspection End.

NO>>

GO TO 5.

REPLACE INTELLIGENT KEY

  1. Replace the Intelligent Key and perform registration again.

  2. Check operation after replacement.

Is the inspection result normal?

YES>>

Inspection End.

NO>>

GO TO 6.

REPLACE BCM

  1. Replace BCM. Refer to Removal and Installation.

  2. Confirm the operation after replacement.

Is the inspection result normal?

YES>>

Inspection End.

NO>>

Check intermittent incident. Refer to Intermittent Incident.

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