Nissan Murano: Door & Lock :: Symptom Diagnosis / Door Does Not Lock/unlock with Door Request Switch and Intelligent Key

Nissan Murano (Z52) 2015-2024 Service Manual / Body Exterior, Doors, Roof & Vehicle Security / Door & Lock :: Symptom Diagnosis / Door Does Not Lock/unlock with Door Request Switch and Intelligent Key

Diagnosis Procedure

All doors do not lock/unlock using door request switch or back door does not open using back door opener request switch or Intelligent Key button.

SYMPTOM TABLE (BOTH INTELLIGENT KEYS HAVE THE SAME SYMPTOMS)


Door lock operation (remote keyless entry)	Door lock operation (request switch) or back door open operation (opener switch of back door panel)	Engine started with ignition switch operation (registered Intelligent Key is within the detection area of inside key antenna)	Engine started with ignition switch operation (registered Intelligent Key placed next to ignition switch)
NG	NG	OK	OK

DIAGNOSIS PROCEDURE

Refer to Diagnosis Procedure.

CHECK INTELLIGENT KEY SYSTEM SYMPTOM TABLE

Check Intelligent Key system symptom table.

Refer to Diagnosis Procedure.

GO TO 2.

CHECK POWER DOOR LOCK OPERATION

Check door lock/unlock using door lock and unlock switch.

Does door lock/unlock using door lock and unlock switch?

YES>>

GO TO 3.

NO>>

Refer to Component Function Check (driver side) or Component Function Check (passenger side).

REPLACE BCM

Replace BCM. Refer to Removal and Installation.
Check operation after replacement.

Is the inspection result normal?

YES>>

Inspection End.

NO>>

Check intermittent incident. Refer to Intermittent Incident.

Door Does Not Lock/unlock with Intelligent Key

Diagnosis Procedure All doors do not lock/unlock using Intelligent Key button.NOTE: Before starting diagnosis check that vehicle condition is as shown in “Conditions of Nissan Murano vehicle”, and check each symptom...

Intelligent Key Button Operation Has Poor Range (all Keys)

Diagnosis Procedure Intelligent Key button operation has poor range.SYMPTOM TABLE (BOTH INTELLIGENT KEYS HAVE THE SAME SYMPTOMS) Door lock operation (remote keyless entry) Door lock operation (request switch) or back door open operation (opener switch of back door panel) Engine started with ignition switch operation (registered Intelligent Key is within the detection area of inside key antenna) Engine started with ignition switch operation (registered Intelligent Key placed next to ignition switch) Poor range OK OK OK DIAGNOSIS PROCEDURERefer to Diagnosis Procedure...

Other information:

Nissan Murano (Z52) 2015-2024 Service Manual: Telematics Antenna

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