Nissan Murano: Door & Lock :: Symptom Diagnosis / Door Does Not Lock/unlock and Engine Does Not Start (req Sw/push Sw) (all Keys)

Diagnosis Procedure

All doors do not lock/unlock using door request switch or back door does not open using back door opener request switch, and engine does not start when ignition switch is pressed while carrying Intelligent Key.

NOTE:

Before starting diagnosis check that vehicle condition is as shown in “Conditions of Nissan Murano vehicle”, and check each symptom.

SYMPTOM TABLE (BOTH INTELLIGENT KEYS HAVE THE SAME SYMPTOMS)

CONDITIONS OF VEHICLE (OPERATING CONDITIONS)

• “LOCK/UNLOCK BY I-KEY” setting in “Work support” mode of “BCM(INTELLIGENT KEY)” is ON.

• “ENGINE START BY I-KEY” setting in “Work support” mode of “BCM(INTELLIGENT KEY)” is ON.

DIAGNOSIS PROCEDURE

Refer to Diagnosis Procedure.

CHECK INTELLIGENT KEY SYSTEM SYMPTOM TABLE

Check Intelligent Key system symptom table.

Refer to Diagnosis Procedure.

GO TO 2.

CHECK OUTSIDE KEY ANTENNA AND INSIDE KEY ANTENNA

Use SIGNAL TECH II to check each outside key antenna and inside key antenna. For the inspection method and how to use SIGNAL TECH II, refer to “NISSAN/INFINITI SIGNAL TECH II USER GUIDE”.

Is the inspection result normal?

GO TO 3.

Repair or replace the malfunctioning parts.

REGISTER INTELLIGENT KEY

1. Register the Intelligent Key again.

2. Check operation after replacement.

Is the inspection result normal?

Inspection End.

GO TO 4.

REPLACE INTELLIGENT KEY

1. Replace the Intelligent Key and perform registration again.

2. Check operation after replacement.

Is the inspection result normal?

Inspection End.

GO TO 5.

REPLACE BCM

1. Replace BCM. Refer to Removal and Installation.

2. Check operation after replacement.

Is the inspection result normal?

Inspection End.

Check intermittent incident. Refer to Intermittent Incident.