Nissan Murano: Door & Lock :: Symptom Diagnosis / All Doors Do Not Lock/unlock or Trunk/back Door Do Not Open with Request Switch
All doors do not lock/unlock using front door request switch or back door does not open using back door opener request switch.
NOTE:
Before starting diagnosis check that vehicle condition is as shown in “Conditions of Nissan Murano vehicle”, and check each symptom.
SYMPTOM TABLE (BOTH INTELLIGENT KEYS HAVE THE SAME SYMPTOMS)
| Door lock operation (remote keyless entry) | Door lock operation (request switch) or back door open operation (opener switch of back door panel) | Engine started with ignition switch operation (registered Intelligent Key is within the detection area of inside key antenna) | Engine started with ignition switch operation (registered Intelligent Key placed next to ignition switch) |
|---|---|---|---|
| OK | NG | OK | OK |
CONDITIONS OF VEHICLE (OPERATING CONDITIONS)
-
“LOCK/UNLOCK BY I-KEY” setting in “Work support” mode of “BCM(INTELLIGENT KEY)” is ON.
-
Registered Intelligent Key is within the detection area of outside key antenna.
DIAGNOSIS PROCEDURE
Refer to Diagnosis Procedure.
CHECK INTELLIGENT KEY SYSTEM SYMPTOM TABLE
Check Intelligent Key system symptom table.
Refer to Diagnosis Procedure.
>>
GO TO 2.
PERFORM SELF DIAGNOSIS RESULT
CONSULT
Select “Self Diagnostic Result” mode of “BCM”, and check if DTC is detected.
Is DTC detected?
YES>>Perform the trouble diagnosis for detected DTC.
NO>>GO TO 3.
CHECK OUTSIDE KEY ANTENNA
Use SIGNAL TECH II to check each outside key antenna. For the inspection method and how to use SIGNAL TECH II, refer to “NISSAN/INFINITI SIGNAL TECH II USER GUIDE”.
Is the inspection result normal?
YES>>GO TO 4.
NO>>GO TO 5.
CHECK INTELLIGENT KEY OUTPUT SIGNAL
Use SIGNAL TECH II to check Intelligent Key outside signal. For the inspection method and how to use SIGNAL TECH II, refer to “NISSAN/INFINITI SIGNAL TECH II USER GUIDE”.
Is the inspection result normal?
YES>>GO TO 6.
NO>>Replace the malfunctioning outside key antenna. Refer to Removal and Installation (Drive side), Removal and Installation (Passenger side) or Removal and Installation (Rear bumper).
CHECK DOOR REQUEST SWITCH
Check each door request switch.
-
Front door: Refer to Component Function Check.
-
Back door: Refer to Component Function Check.
Is the inspection result normal?
YES>>GO TO 6.
NO>>Repair or replace the malfunctioning parts. Refer to Removal and Installation (Drive side), Removal and Installation (Passenger side) or Removal and Installation (Back door).
REPLACE BCM
-
Replace BCM. Refer to Removal and Installation.
-
Check operation after replacement.
Is the inspection result normal?
YES>>Inspection End.
NO>>Check intermittent incident. Refer to Intermittent Incident.
Intelligent Key System Symptoms
Diagnosis Procedure
NOTE:
Perform the self diagnosis result with CONSULT before the symptom diagnosis. Perform the trouble diagnosis if any DTC is detected...
Door Does Not Lock/unlock and Engine Does Not Start (req Sw/push Sw) (all Keys)
Diagnosis Procedure
All doors do not lock/unlock using door request switch or back door does not open using back door opener request switch, and engine does not start when ignition switch is pressed while carrying Intelligent Key...
Other information:
Nissan Murano (Z52) 2015-2024 Owners Manual: Battery saver system
The battery saver system automatically turns off the following lights after a period of time when the ignition switch is placed in the OFF position and the doors are closed: Headlights, when the headlight switch is in the or position Interior lights, when left in the ON position After the headlights automatically turn off with the headlight switch in the or position, the headlights will illuminate again if the headlight switch is moved to the OFF position and then turned to the or position...
Nissan Murano (Z52) 2015-2024 Service Manual: P2256 A/f Sensor 1
DTC Description DTC DETECTION LOGICTo judge malfunctions, the diagnosis checks that the A/F signal computed by ECM from the A/F sensor 1 signal fluctuates according to fuel feedback control. The A/F signal computed by ECM from the A/F sensor 1 signal is constantly in a range other than approx...
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Vehicle security system
Your vehicle has two types of security systems:
Vehicle security system NISSAN Vehicle Immobilizer SystemThe vehicle security system provides visual and audible alarm signals if someone opens the doors, liftgate or the hood when the system is armed. It is not, however, a motion detection type system that activates when a vehicle is moved or when a vibration occurs.
